Program Change Fee: Any member who wishes to change classes, for any reason, after they have already registered, will be required to pay a $10.00 service fee. This charge is per person, per program.
Guest/Daily Passes: Every full year member is allowed two (2) complimentary guest passes per year, to use at their discretion. These passes are automatically entered into our database when you purchase your membership, and are available to you at the Member Service Desk when you bring a guest with you. Additional passes for guests or program members are available at the rate of $10.00 per day for adults, $5.00 per day for youths/teens under 18 years of age and $16.00 per day for a family.
Lockers/Valuables: Lockers may be secured by members, using their own lock, while they are in the building. We strongly urge members to lock up their valuables. Locks must be removed when leaving the building each day. The YMCA is not responsible for valuables left unattended. Mini lockers are available, at no cost. For a token, please see the Member Service Desk.
Lost & Found: Please check with the Member Service Desk for any lost items.
Supervision: For everyone’s safety, children under the age of 10 cannot be left unattended in any area of the YMCA. Parents/guardians must be present with children under the age of 10 at all times, including YMCA staff-led instructional programs. Children under the age of 10 are not permitted in the Fitness Center unless part of a supervised YMCA program. After completing a Fitness Certification class, youth ages 10 through 13 are allowed to use the Fitness Center with supervision between 2:30 and 4:30 pm on weekdays and 11:00 am and 4:00 pm on weekends.
Health Screening: If you have been away from the YMCA due to illness or injury, you will be required to bring a physician’s note stating your ability to participate in an exercise program.
Silversneakers®: SilverSneakers® is the nation’s leading exercise program designed exclusively for older adults and is offered through Healthways. Healthways partners with various insurance programs to offer SilverSneakers® at various locations. SilverSneakers® offers physical activity, health education and social events for people who are Medicare eligible and Group Retiree members.
SilverSneakers® Program Members have a complimentary membership with access to all of the Saratoga Regional YMCA branches. The following insurance plans are partnered with Healthways and are therefore accepted by the Saratoga Regional YMCA: CDPHP Medicare HMO and PPO, MVP Gold and MVP Preferred Gold, Empire Blue Cross and Blue Shield and Wellcare.
Membership Card: All current members must have a Saratoga Regional YMCA membership card. This card must be scanned as you enter the facility. If you do not bring your card, staff will check you in manually through the computer system.
Membership Cancellation Policy: If you wish to cancel your membership you are required to submit a written notice 30 days in advance to the Saratoga Regional YMCA. Cancellation forms are available at the Member Service Desk at all of our branches. If your membership is inactive for more than 90 days, another improvement fee will apply if you decide to rejoin. Membership CHANGE: If you wish to change your type of membership, you are required to inform us 30 days in advance.Status change forms are available at the Member Service Desk at all of our branches.
Improvement Fee: The $50.00 improvement fee is a one-time charge as long as your membership remains current. The improvement fee is set aside for improvements to the facility or equipment.
Membership Reciprocity: The Saratoga Regional YMCA has joined the New York State Reciprocity Program to give our members a greater value to your membership. This is for full facility/full privilege Saratoga Regional YMCA members to access the participating YMCAs at no charge. This includes the Family YMCA of the Glens Falls Area and the Capital District YMCA. Please inquire at the Member Service Desk for the full listing of New York State YMCAs that take part in the program. Some restrictions may apply, we encourage you to check with the Y you plan to visit ahead of time to learn the specifics.
Membership Hold Policy: If you wish to suspend your full facility membership for up to six months during a 12 month period, you may do so for a fee of $15.00. If you have been physically injured and/or are unable to use the facilities the $15.00 fee will be waived with a doctor’s note. We require a written notice 30 days in advance to place your membership on hold. The membership hold forms are available at all of our branches. Please provide the dates for which you want your membership on hold, and you will not be drafted for membership during that time. This does not apply to Branch Only memberships. While membership is on hold, members are required to pay for a day pass if using facilities.
Returned Check Policy: If your check is returned as NSF, it may be re-presented electronically, or by any other legal method, and you will be assessed a processing fee applicable by law. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day you make your payment. The check writer is also responsible for all other check recovery costs, including all attorney’s fees, court costs, and taxes.
Bank Draft Memberships: E-Z Pay draft is a continuous membership plan which will remain active until you give the YMCA a written notice 30 days in advance requesting termination of your membership. Members who have their membership fees drafted from checking or savings accounts are drafted on the 1st of the month. Members who have their membership fees drafted from credit or debit cards will be drafted on the 7th or 15th of the month. Members must be 18 years of age or older to authorize drafting membership dues. If the member is a minor, a parent or guardian must be present to sign all agreements. To make any changes to your membership or payment method, please give the YMCA a 30-day written notice. Changes can only be made by the primary member on the membership. The YMCA may, at its discretion, adjust the monthly rate applicable to your category of membership. You will receive at least 30 days notice prior to any change. Should your bank not honor your membership draft for any reason, you are still responsible for that payment, in addition to any service fee your bank may charge your account. If we are unable to draft your membership for two months, your membership will be terminated. If you wish to rejoin, you will then be required to join as a full pre-paid annual member, and pay the past due balance. Program Cancellation Policy: The Saratoga Regional YMCA reserves the right to cancel, without notice, any program due to low enrollment. Fees will be credited/refunded.
Refund/Cancellation Policy: The Saratoga Regional YMCA will refund your membership/program fee within three (3) days of purchase. After three (3) days, credit will be issued. Program fees are fully refundable if withdrawal from a class occurs due to a doctor’s documented illness or if the program is cancelled due to lack of enrollment. After the first week of a program, credit amounts are at the discretion of the Program Director.
Video Recording & Camera Policy: Video Recorders, cameras and any other visual recording devices are not allowed within the Saratoga Regional YMCA without the prior written permission of the Chief Executive Officer.
Cell Phone Policy: Cell phone usage is not allowed in any locker room in accordance with the Video Voyeurism Prevention Act of 2004.
Smoke-Free Policy: The YMCA is a tobacco-free environment and has prohibited the use of tobacco products in our facilities and on our property.
Saratoga Regional YMCA Liability Policy: Each person, as a member or visitor, is solely responsible for any personal injuries or losses sustained while on any YMCA property, or during any YMCA sponsored activities.
Saratoga Regional YMCA Sex Offenders Policy: It is the policy of the Saratoga Regional YMCA to not offer membership to any registered sex offender. If you are currently a member of the YMCA and become a convicted sex offender, the Saratoga Regional YMCA will immediately terminate your membership.
Food & Drinks: Food and drink are permitted in the lobby and designated areas only. Water and sports drinks are permitted in the fitness center. Water stored in a metal/plastic container is the ONLY drink permitted in the gym, tennis and pool area.
3rd Party Trainers/Instructors Policy: Third party individuals acting as trainers and/or instructors are not permitted on YMCA property due to licensing and liability concerns. Please consult with YMCA professionals for your training and/or lessons.
Fire Alert Policy: Please be aware that in the event of a fire on the Saratoga Regional YMCA premises all members will be instructed to relocate to a designated point of refuge. In the event of a multiple alarm, all program participants must evacuate. If evacuated, do not try to re-enter the building or search for family/friends as they will also be exiting the building. Thank you for your cooperation in this matter.
Inclement Weather Conditions Policy: When there is inclement weather, the decision to close our facilities and/or cancel programs will be made by the COO, who in turn will contact the media. The following stations will inform you of the closing and/or cancellations if you cannot get through to the YMCA: YNN, Times Union, WFLY 92, 810 WGY, WNYT TV, WRGB TV, WRVE, WTEN TV, B 95.5, and WXXA TV. You may also check our Facebook page.